Terms & conditions

These terms apply to sessions, workshops, courses and programmes offered by Tripti Sharma / Unmasking Minds. By booking, you agree to them.

Therapy packages: validity and pacing

Packages are valid for 90 days from the first session (up to 12 sessions) or 120 days (16 and 20 sessions). Unused sessions lapse after that. One 30-day extension can be requested for genuine reasons such as illness or travel.

Payment

Packages are paid in advance, or in two instalments for packages above ₹30,000 (50% to begin, 50% before the midpoint session). Fees are non-transferable and non-refundable once the first session has taken place. Extra sessions during a package are charged at that package’s per-session rate. Corporate fees are as per the agreed proposal, exclusive of GST.

Rescheduling and missed sessions

Please give at least 24 hours’ notice to reschedule. Sessions cancelled with less notice, or missed, count as used. One planned pause of up to 30 days is allowed with notice.

Couples sessions

Couples sessions are for both partners together. Individual check-ins are used only when both partners agree. Outcomes depend on participation and cannot be guaranteed.

Confidentiality and safety

What you share stays confidential, except where there is a serious risk of harm to yourself or others, or where the law requires disclosure. If there is violence, abuse or fear in a relationship, couples therapy may not be appropriate; we begin with individual sessions and safety planning.

Online sessions

Please join from a private, quiet space with a stable connection. Sessions are never recorded without your explicit consent.

Courses & certification

Course content is for your personal learning and may not be shared or resold. Certification is awarded on completing the programme requirements. Outcomes depend on each learner’s own practice; no income or results are guaranteed.

Contact

Questions about these terms? Write to contact@triptisharma.com.